[Asrg] blacklists

[James Muir]

[I hope this question is not off-topic.  I am looking for help and am 
having a hard time finding an appropriate forum in which to ask for help.]

I wondered if anyone on the list has had experience in getting an IP 
address removed from a blacklist.  I am having a very difficult time 
accomplishing this.

Our department's server was blacklisted on Friday (our reputation is 
currently listed as "poor") and it is causing a few headaches for us:

http://www.barracudacentral.com/index.cgi?p=lookups&r=1&ip=140.184.76.9

e.g. we can't send email to other machines within the university because 
they reject messages using the blacklist :-)   We think the reason we 
were blacklisted is because mailman was sending out reject messages in 
response to spam sent to one of our mailing lists.

According to the web page above, once you request removal, then your IP 
is supposed to be temporarily removed while your request is considered. 
  But, so far (four days later) this hasn't happened.

Has anyone dealt with this before?  Any suggestions on a way to resolve 
this more quickly?

-James

-- 
http://cs.smu.ca/~jamuir