[Asrg] FeedBack loops

[SM]

At 11:40 12-11-2008, Franck Martin wrote:
>list washing if he knows who received the email and reported 
>otherwise the list owner mark as spam the report ;)

Making the report as spam makes such a feedback loop redundant.

At 12:24 12-11-2008, J.D. Falk wrote:
>I agree, that particular scenario is difficult.  However, not all feedback
>reports have the user identifiers removed.  IIRC the ARF spec mentions that
>the practice exists, but is not recommended.

The point was that there may be scenarios where feedback loops are 
not appropriate.  That doesn't mean that feedback loops are useless.

At 13:09 12-11-2008, Jose Celestino wrote:
>What problem? It seems the user is the one with a problem. There are
>ways to unsubscribe as there were to subscribe.

There are different perspectives to the problem.  It doesn't really 
matter whether the user is the one with the problem.  What matters is 
whether there is a possible solution.

Expecting people to use the "spam" button will lead to incorrect 
reports.  Now, if we can get the software triggering the report to 
generate an unsubscribe request instead, the quality of the feedback 
loop will be improved.  But that would be something beyond the scope of ARF.

Regards,
-sm